Terrible Experience, Manager Rudest Restauranter I've ever encountered
Went with party of 7 - me, my wife, baby (9 months), my sister, her son (12 years), my dad, my mum.
The restaurant was not busy (outside seating area was less than half full, adjacent tables empty), and were given seats near the front of the restaurant, so getting a seat and being served, should have been fine - it was not however.
Other tables and chairs were positioned so close to ours, that staff kept tripping over chairs, forcing themselves against the backs of our chairs bumping them, etc., and nearly knocked my baby off his high chair more than once. They never apologized even once. They also told my wife, rudely and curtly to push her chair further in - although there was no room - but her chair was already as close to the table as it could go and still allow her to breathe (my wife is quite slim, so you can imagine how tiny the space was - it would have been even worse for a larger lady).
By the time we got our drinks and ordered the starter, there had probably been a dozen of these collisions with our chairs, so fed-up, we got up, and pushed the chairs on the vacant next table fully under that table in order to make room behind us for the staff to move.
A man (who I later learned was the manager) ran over, and started pulling those chairs out again, repeatedly saying "why you do that? why you do that?"
I explained that their staff kept bumping into our chairs, and he had nearly knocked the baby off his chair more than once, but this man just got louder and louder with "why you do that?". In a few seconds his face was about 2 inches away from mine, and he was repeatedly loudly shouting at me to "sit down!" (note: my 9 month old baby was in my arms while this man was shouting in this manner at me).
We decided to leave at that point. As were were leaving some of the younger staff did try to apologize - I asked who this shouting man was - whether he was the owner or manager, they explained that he was the manager.
We love eating out at restaurants especially on holiday, but this was a terrible experience. I have never walked out of a restaurant before, and never been yelled at in a restaurant in this way before. This is the first review I've ever written, but felt I had to do something, so I've posted here and on tripadvisor.
Excellent but pricey
For our final dinner for this trip we decided to go back to Cavallini's, a restaurant we hadn't been to for about 4 years but it's just as good as we remembered it. We requested a table inside to take advantage of the air conditioning and were pleased we did even though it wasn't the best A/C we'd ever experienced.
The menu (with separate childrens menu) was extensive and, without exception, the food was excellent. For starters the seven of us had the Carpaccio di Manzo, Mozarella Caprese, Delizia di Funghi al Forno, Bruschetta and the Risotto al Funghi. These were followed by the Pork fillets in mustard sauce, Fillet of beef, Lasagna and Sea Bass for the adults & Spaghetti Carbonara, Spaghetti Bolognese and Chicken nuggets for the three children.
The desserts were just as good as the starters and main courses - Tiramisu, Panna Cotta, Semi Freddo and mixed ice creams.
The staff were very friendly and attentive throughout. The restaurant itself is disabled friendly but one of our grandchildren is in a wheelchair and the toilets were downstairs which was a bit of a problem.
The drinks are particularly expensive which is what drives up the bill but overall a delicious meal that everyone thoroughly enjoyed.
ONE OF THE BEST
I/We visited many times over the years, even had a wedding dinner there all excellent.Must be the best for overall dining experience, yes msybe more expensive than others but in my opinion well worth it.Food excellent, service and staff attentive without being OTT, as it has been some time since my last visit good to see standards are kept up as before.Ideal for a special night to celebrate whatever, they will even organise a cake or anything else for you to make the night go well
Here`s somewhere that seems to be generally succeeding in offering pretty authentic and certainly damned tasty Italian food.
The menu is packed full of the country`s classics. Of course, they are constrained by the availability of ingredients and, as this is Cyprus, this means that fish and shellfish is often frozen rather than fresh as elsewhere in the Med. But then, the seafood dishes are easy to avoid.
There are separate sections for hot, cold and salad based starters. This provided one plate of a simple, light mixed salad, well dressed with vinaigrette.
There`s an extensive listing of pastas and risottos, available in either starter of main course size. I went with a Macaroni Arrabbiata. It was a slight surprise to be asked how hot I wanted this to be. It`s also the sort of nonsensical question that restaurants sometimes ask - how on earth can you know what they mean by â€œmild, medium, or hotâ€ if you havnt been there before. Is their idea of â€œmediumâ€ your idea of â€œmediumâ€. Well, in this case, no it wasn`t. Arrabiata should have agood chilli hit without being overpowering - so I went for â€œmediumâ€ and could barely detect the spice. That aside, it was a really good tomato sauce - rich and very herby.
Fegato all Veneziana is my favourite North Italian dish. The sauce is based on lots of thinly sliced onion, long cooked so that they almost melt into the wine and stock, to give a rich coating to flash fried thin slices of calves liver. Calves liver is possibly not easily available so lambs liver had been substituted. There were onions but not enough and not cooked for anywhere near long enough. The sauce didn`t have the expected richness. This was much more British liver and onions than the Italian version. But it was good and tasty all the same.
The other main was a fillet steak, cooked bang on to the requested medium. It came with a very good red wine and balsamic sauce - both elements working well together.
Some good veg, simply cooked, served separately, complemented both dishes.
Desserts were excellent as you hope they will be in an Italian place. A poached pear, surrounded by a Madeira sauce, decorated with shreds of orange rinds and some vanilla ice cream. All the separate elements working together showed there`s some skill in the kitchen - but there needed to be more sauce and it need more oomph.
A classic cassata was also well done and here, the bitterness of the orange rind worked really well with an otherwise very sweet dish.
Service was very friendly and generally pretty efficient. We`d had an aperitif, half bottle of Bardolino and a bottle of water. Not a cheap meal but good value at €88. I wish my local Italian was as good as here.
WOW! Will definitely be going back
Wow, went here for dinner last night and my oh my was it good. I started with the prawns in white wine sauce and my husband had the porcini soup. Both were fantastic. For a main I had the Saltembaco alla romano(?) and my husband had the linguini vongole. Again, both were fantastic. For dessert I had the chocolate and white chocolate mousse, can't think of the name on the menu, and he had the tiramisu. Again fantastic. We walked out of there so full. The meal was great. We will definitely be going back here again.